We have a 14-day return policy, meaning you have 14 days after receiving Your item to request a return.
To be eligible for a return, Your item must be in the same condition that You received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. Please note that we accept returns for damaged items only.
To start a return, You can contact us at email@example.com. If Your return is accepted, we'll send You a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org
Damages and issues
Please inspect Your order upon reception and contact us immediately if the item is defective or damaged or if You received the wrong item so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please note that changes are only possible if the item You ordered has arrived damaged. You can contact us at email@example.com asking for a return and explaining that You want to change the article. We will notify You once we've received and inspected Your return and let You know if the change was accepted.
We will notify you once we've received and inspected Your return and let You know if the refund was approved. If approved, You'll be automatically refunded on Your original payment method. Please remember it can take time for Your bank or credit card company to process and post the refund.